Dealing with Outlook error 0x8004010F when sending and receiving
Follow this procedure when Outlook error 0x8004010F is displayed when sending and receiving.
Before you begin:
- While doing a Send/Receive, this error is received: Task 'Microsoft Exchange Server' reported error (0x8004010F) : 'The operation failed. An object could not be found'.
- The 0x8004010F errors occur when there is a failure downloading the Offline Address Book.
Procedure:
- If your account is less then 24 hours old, the Exchange server will not have generated the Offline Address Book yet.
The Offline Address Book is generated every morning by 6am.
- Attempt to download the Offline Address Book again after the Exchange server has generated it: Tools -> Send / Receive -> Download Address Book.
- If this still persists, please create a support ticket requesting to get the offline address book rebuilt.