If you have Microsoft Outlook running, please close it down before commencing. You must upgrade to Microsoft Outlook 2007, as Autodiscover will only work in Outlook 2007. The manual method of configuration will cause problems and should only be used as a last resort.

Its highly recommend to use the Autodiscover configuration method, as this will give you full access to the features of Exchange 2007. If the Autodiscover is not available to you due to your domain host not supporting CNAME records, then you will need to use the manual configuration method. This method is not recommended. Note: Not all domain hosts support or provide CNAME entry support, you will need to use the manual method. This will cause some problems, but will still allow you to use your Hosted Mail. If you current host doesn’t support CNAME records it’s recommend to consider alternative hosts which do.

Autodiscover Setup Method

Once you have confirmed the CNAME record has been created, you can configure the Exchange 2007 mailbox / profile in Outlook 2007 by doing the following:

First make sure that Outlook 2007 is not running.

On your Windows Desktop select Start > Settings > Control Panel > Mail, click on “Show Profiles”

On the pop-up screen select Prompt for profile to be used and then select Add. Call the profile Exchange or a name of your choice; this will only appear on your computer.

Now you need to enter your name, e-mail address and password as it is configured on the Young Jedi Control Panel. An example is shown below:

Once all the details have been entered and confirmed to be correct, click Next

It will being searching for the user account settings on the Exchange server, this process can take a couple of minutes. During the search a Security Alert will pop-up regarding Autodiscover, this is normal and isn’t a problem:

Ignore the alert and click Yes

A login box will pop-up on screen, clear anything that is already populated in it. Then type in your full email address and password and click OK:

Another login box may pop-up on screen; just enter the details again if this happens.

If an Autodiscover CNAME record has been corrected created you will see the screen below:

If however you haven’t got an Autodiscover CNAME record created or setup correctly you will see the screen below. This needs to be corrected before setup can be completed.

Once it’s completed click Finish and your new hosted mail account is ready for use.